Terms of service
OVERVIEW
Welcome to Sivelle. In these Terms, “we,” “us,” and “our” refer to Sivelle. We operate this website and store, including all related content, tools, services, features, and information (collectively, the “Services”) to provide customers with a curated shopping experience.
Our Services are powered by Shopify, which supports the platform that enables us to operate our store.
These Terms of Service (“Terms”) govern your access to and use of the Services, along with any related policies referenced here. They include important legal information, including disclaimers and limitations of liability.
By accessing, browsing, or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you should not use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are the legal age of majority in your place of residence, and that you allow any minor dependents under your supervision to use the Services on your devices.
To access certain features, such as purchasing products, you may need to provide information including your email, billing details, payment information, and shipping address. You agree that all information provided is accurate, complete, and up to date, and that you have the right to submit it.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Accounts may not be transferred, sold, or assigned to others.
SECTION 2 - PRODUCTS
We aim to display our products as accurately as possible. However, we cannot guarantee that product colors or appearance will look exactly the same on your device due to screen settings and differences in display technology.
We do not guarantee that product appearance or quality will meet your expectations or match online images exactly.
Product descriptions may change at any time without notice. We also reserve the right to discontinue products or limit quantities at our discretion.
SECTION 3 - ORDERS
When you place an order, you are submitting an offer to purchase. Sivelle reserves the right to accept or decline any order for any reason. Your order is only confirmed once we explicitly accept it and payment has been processed.
We may contact you if an order is changed or canceled. Please review your order carefully before submitting it, as cancellations may not always be possible after acceptance.
All purchases are subject to our Refund Policy [LINK].
You confirm that purchases are intended for personal or household use only, not for resale or commercial distribution.
SECTION 4 - PRICING AND PAYMENT
Prices, discounts, and promotions may change at any time without notice. The final price will be the one shown at checkout and confirmed in your order email.
Prices may exclude taxes, shipping, customs duties, or other fees unless stated otherwise.
Promotional offers may have separate terms. If conflicts arise between promotions and these Terms, the promotional terms will take precedence.
You agree to provide accurate billing and payment information and to keep it updated. You confirm that you are authorized to use any payment method provided and that all charges will be honored.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or circumstances outside our control.
Once items are handed over to the shipping carrier, the risk of loss transfers to you.
SECTION 6 - INTELLECTUAL PROPERTY
All content on the Services—including text, images, logos, graphics, videos, designs, and trademarks—is owned by Sivelle or its licensors and protected by applicable intellectual property laws.
You may use the Services only for personal, non-commercial purposes. You may not copy, reproduce, modify, distribute, or exploit any content without written permission.
All Sivelle branding, including names, logos, and slogans, are trademarks of Sivelle. Shopify trademarks remain the property of Shopify.
SECTION 7 - OPTIONAL THIRD-PARTY TOOLS
We may provide access to third-party tools or services that we do not control or manage.
These tools are provided “as is” and “as available,” without warranties or guarantees. We are not responsible for any issues arising from your use of them.
Use of such tools is entirely at your own risk, and you should review the third party’s terms before use.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We do not control or endorse these sites and are not responsible for their content or practices.
If you choose to access third-party sites, you do so at your own risk. You should review their policies before engaging in any transactions.
SECTION 9 - SHOPIFY RELATIONSHIP
Sivelle is powered by Shopify, but all purchases are made directly with Sivelle. Shopify is not responsible for any transactions, products, or issues arising from your purchase.
By using the Services, you release Shopify and its affiliates from any liability related to your transactions with Sivelle.
SECTION 10 - PRIVACY
Your personal information is handled according to our Privacy Policy [LINK] and Shopify’s Privacy Policy.
By using our Services, you acknowledge that your data may be processed by Sivelle and Shopify, including in different countries where services are provided.
SECTION 11 - FEEDBACK
Any feedback, ideas, reviews, or suggestions you submit may be used by Sivelle for any purpose, including commercial use, without compensation.
You confirm that you own or have rights to any content you submit and that it does not violate any laws or third-party rights.
We may remove or edit feedback at our discretion.
SECTION 12 - ERRORS AND OMISSIONS
We may occasionally publish incorrect or incomplete information regarding products, pricing, or availability. We reserve the right to correct such errors or update information at any time, including after an order has been placed.
SECTION 13 - PROHIBITED USE
You agree not to use the Services for unlawful or abusive purposes, or in any way that harms Sivelle, Shopify, or other users.
This includes, but is not limited to, unauthorized data collection, spam, hacking, impersonation, or interfering with website functionality.
We may suspend or terminate access for violations.
SECTION 14 - AGENTS
If automated systems (“agents”) interact with our Services on your behalf, they must clearly identify themselves and comply with our rules.
We may restrict or block such systems at any time.
SECTION 15 - TERMINATION
We may suspend or terminate access to the Services at any time without notice.
Certain sections of these Terms will continue to apply after termination, including intellectual property, liability, and legal provisions.
SECTION 16 - DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available,” without warranties of any kind.
We do not guarantee uninterrupted, error-free, or secure operation of the Services.
SECTION 17 - LIMITATION OF LIABILITY
Sivelle and its affiliates are not liable for any damages arising from your use of the Services or products, including indirect, incidental, or consequential damages such as loss of data or profits.
SECTION 18 - INDEMNIFICATION
You agree to indemnify and hold harmless Sivelle, Shopify, and related parties from any claims or damages resulting from your violation of these Terms or misuse of the Services.
SECTION 19 - SEVERABILITY
If any part of these Terms is found unenforceable, the remaining sections will still remain valid and in effect.
SECTION 20 - ENTIRE AGREEMENT
These Terms, along with referenced policies, represent the full agreement between you and Sivelle and replace any prior agreements.
SECTION 21 - ASSIGNMENT
You may not transfer your rights under these Terms without our consent. We may transfer our rights without restriction.
SECTION 22 - GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where Sivelle is based. Any disputes will be handled in those courts.
SECTION 23 - HEADINGS
Section headings are included for convenience only and do not affect interpretation.
SECTION 24 - CHANGES TO TERMS
We may update these Terms at any time by posting changes on our website. Continued use of the Services indicates acceptance of updated Terms.
SECTION 25 - CONTACT INFORMATION
For questions regarding these Terms, contact us at:
cassaundrabegemanyphq7@gmail.com
Additional business details:
[INSERT TRADING NAME]
[INSERT BUSINESS ADDRESS]
[INSERT BUSINESS PHONE NUMBER]
[INSERT BUSINESS REGISTRATION NUMBER]
[INSERT VAT NUMBER]